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Frequently
Asked Questions
What
geographic areas does Kitchen Artworks cover?
I work throughout the entire San Francisco Bay Area. Most of my work is in San Francisco and on the Peninsula down through San Jose and in the immediate East Bay. I have been persuaded to range farther, and my farthest to date was a kitchen for an architect in Guam - which I did not visit at all.
Potential clients often ask how I can serve them well when I am 20 or 50, or more, miles away? Whether my client is 10 minutes or hours away, I usually schedule only one meeting. It usually takes about three hours at the job site (your house). We discuss ideas and establish the "rules" I am to operate under, and I take measurements and photographs. I am very good at communicating my vision and ideas thereafter by phone, fax, and mostly e-mail, with descriptions, drawings and PDFs. I also don't usually have trouble discerning what my client is trying to convey. I do not need face-to-face meetings beyond our initial meeting. This saves many dollars better used to buy product. Thank GOODNESS for the Internet and e-mail!
There is a particular sort of client who calls for additional meetings (and happily pays the additional cost), usually because of the need to validate his/her discoveries in the marketplace and get my opinion. I respect that need and am flexible enough to meet that client's expectations. This is not the norm however. Most clients choose their own finishes with my advice, and prefer to do so, saving their resources for the products they want in the space. It's easy when we can narrow down the choices to a manageable few in the logical order.
I am also a capable Internet consultant when a client sends me photographs and measurements of the problem space and its surrounding rooms. (It is important that I understand the context of the room within the home). I realize people from all over the world might view this site and gain from its content. My only limitation is my time.

What's
different about Kitchen Artworks?
Kitchen Artworks once was a dealership for better cabinetry and design services
in Millbrae California. Prior to owning my own showroom I worked for
other showrooms. Some years ago, in 1996, I decided to close my showroom
and work out of home as an independent kitchen designer. There are very few
independent kitchen designers in the San Francisco Bay Area, and in the nation. Most are
affiliated with showrooms and make their commission incomes by selling
cabinetry and design services. Other independents sell product but remain unaffiliated with a showroom. I have always disliked the selling part of the business and loved the design part. Now I can offer my clients the world of knowledge I
have amassed from my many years of showroom and design experience, without
the strings attached that are inherent in selling product. I can be
an advocate for your best interests and you can trust me and depend
on my advice.

Why
should I hire you instead of another independent designer?
Good question. Working with a designer is a little like a (short) marriage. We need to develop a fit. I think the best way to find out if the fit is right between us is to first thoroughly examine this web site, then talk to me, investigate me by talking to previous clients, and analyze your comfort level.
I am a
very pragmatic individual who prefers an open relationship with my clients.
If you are looking for a designer who sprinkles rose petals at your
feet, keep looking. My specialties are space planning for maximum efficiency,
cabinetry planning for maximum storage and convenience, and remodeling
inconvenient, outdated space. I recommend products that are high quality
and will last for the lifetime of the kitchen or other space, so if
you are doing a low-budget project, unless it is DIY (do it yourself),
keep looking. I look to the architecture of the existing home for inspiration,
so if you are doing a French-Country theme kitchen in a Georgian Colonial,
keep looking. I work with middle-class families of all persuasions,
so if you are a Pacific Heights gazillionaire, keep looking.

What
is your "style"?
I do not have a "style." Instead, I work at bringing out the
style of you the client and your home. Many times clients will get stuck
on a particular style of cabinetry, because of their childhood kitchen
or a beloved magazine clipping. If it fits, we go with it. If not, I
point out the fact that the new kitchen will look like it dropped from
Mars in the context of the home's architecture and we negotiate until
we find a solution. It's not usually so black and white as the aforementioned,
because clients hire me for my sensitivity to their architecture to
begin with. Indeed, a good part of the joy I take from what I do involves
the variety of my work. I do repeat good ideas often, any good designer
does, but my "style" I save for my own kitchens.

I
want my kitchen to be "light". How will you achieve this?
This is truly the request I receive most often and with good reason.
Many of the kitchens my clients are contemplating remodeling are dark,
both in terms of light absorbing materials and surfaces, and natural
and man-made light sources. To combat this problem in their remodeled
kitchens I take a number of approaches. First, I discuss and design
superb lighting schemes, utilizing general, task, and even mood lighting,
to create well-lit scenarios for every possible need in the new kitchen.
Second, I address natural lighting with windows, glass doors and skylights
to enhance the light available to the space. Third, I point out to clients
when their decisions regarding materials and surfaces will result in
a dark or light-absorbing effect. We then discuss what measures can
be taken to counteract the effect and create a "lighter" result.
I really don't think I have helped design a dark kitchen at all in the
past twenty-odd years.

How
much will it cost?
This is a question that is on every potential client's mind as soon
as the thought of remodeling their kitchen, bath or other residential
space enters their mind. The best way to find out is not necessarily
to go through the entire process of designing the space and putting
the project out for bid. Instead, ask people like me who do remodeling
for a living, both design professionals and contractors, what their
average kitchen, etc. is costing the homeowner. The Bay Area is a remodeling
hot spot and has been since the last (major) recession in the early nineties.
Costs have skyrocketed in the past years because of a shortage
of qualified contractors, and also because we are doing more to our homes and buying more expensive products to put in them. I did a survey among members of our remodeler's association NARI SFBA in the spring of 2000, asking what the average
kitchen remodel was costing consumers. The answers came back in a range
of $60-$110K, with most clustered around $65-$70K. These were professionally
designed kitchens remodeled by professional contractors, but that was some years ago now. I myself have
seen prices escalate to the point where many of my extensive remodels
top 150K, although I would agree that my average kitchen is probably
$70-$80K. I would say that if you don't have a minimum of $50K or more
to invest in your kitchen, or $25K in your bath, you will probably not
find a contractor of this level to consider your project. I also often
encourage people with limited means or budgets to consider DIY and assist
those who decide to go that way with advice on the task at hand. I started
out as a Do It Yourselfer many years ago so I can relate to the work.
By the way, the 2005 average upscale kitchen remodel nationwide was $81,552K (Bay Area was considerably higher). For more information on nationwide costs in remodeling, updated annually, see
Remodeling Magazine's Cost vs. Value Report. Also the amount most clients pay me on their complete, one-room projects, averages at $2-4K.

How
long will it take?
This is another difficult question to answer because of our long-time logjam
at the contractor stage of things. I think one can reasonably expect to get through a simple design process within two to three months. A simple design is one that doesn't depend on another professional such as an engineer or architect to assist us with the drawings. Complex projects average about six months to plan.
You should then be ready to get started as soon as cabinets and other materials can be at hand (usually upwards of eight to twelve weeks for better custom manufactured cabinets depending upon the time of year). Then, if you have reserved space in the schedule of your selected contractor, you can get started. If you still need to select a contractor, you need to add that time, plus any wait to get into his/her schedule. Once you get started you can expect that everything will take longer than you believe it should.
Most of my remodels are running 3-6 months and extensive ones are more… awful I know. The best thing you can plan, if faced with this scenario, is a field kitchen to allow you to proceed with your lives without spending your evenings on your knees in front of the bathtub, or breaking your budget in restaurants.

How
can I get around the high costs and extended time involved in remodeling
in the Bay Area?
Wait until the next recession. Save some more money. Do it yourself.
Cultivate your friends and relatives who are handy. I had one client,
a few years ago, who contemplated importing her parents' contractor from Iowa
and putting him up for the duration of her project. I'm sure she would
have to blindfold him and install earplugs when he went to the local
lumberyard for supplies. Desperate minds get really creative.
Just realize
that I'm not here to lead you down the garden path to get your project
designed, and myself paid, and only then you find out that the whole idea
was unaffordable from the start. I want you to be able to remodel your
problem space and to do it well. I don't want you to stumble and go
bankrupt because you've started a project with a low-balling contractor
and the full scope of what you have undertaken is finally dawning on
you once you're in too deep to get out. Better to know now.

What
is a field kitchen?
Have your contractor set up a sink and counter along with your refrigerator,
microwave, maybe even your old stove; in an attached garage, or other
room in your home, away from the space that is being remodeled. Some
of your cabinetry from the demolished kitchen can be added at tear-out
and you will be semi-comfortable for months (or a least, a lot better
than you would be without it.)

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